Telecommunications giant, MTN says it cannot avoid possible disruption to its services due to insecurity in Nigeria.
This is because, the country is currently facing insecurity across the country — ranging from mass abductions at schools, kidnappings for ransom, armed conflict between herdsmen and farmers, armed robberies and various insurgencies, therby affecting growth and job creation.
In a statement it wrote to customers via Reuters, the company(MTN) said:
“Sadly, we must inform you that with the rising insecurity in different parts of Nigeria, service delivery to your organisation may be impacted in the coming days.
“This means that in some cases, our technical support team may not be able to get to your site and achieve optimum turnaround time in fault management as quickly as possible.”
Nigeria is MTN’s most lucrative market out of the 22 countries the company operates in across Africa, Asia and the Middle East but it is also one of the most problematic.
MTN runs Nigeria’s largest mobile phone network which generates around a third of the company’s revenue.